24 hour help at the touch of a button

Worrying about being alone, or being able to get medical help or at
risk of burglary or intimidation could be a thing of the past for
elderly or vulnerable residents, thanks to the Careline service offered
by South Somerset District Council.

Residents in need of peace of mind can be assured that they can be in
direct contact with someone who will be able to help within seconds of
pushing a button.

The Careline service provides an emergency alarm pendant that can be
worn at all times, which links to a control centre where Emergency
Control Centre staff are on hand to answer calls 24 hours a day, 365
days a year.

Pressing the alarm button puts the user straight into contact with the
staff who could call a doctor if the resident was feeling well, or an
ambulance if needed, or call the police if the person felt intimidated
or in danger.

Not only an emergency response system, the Careline can help with day to day care and allows users to know that they are never alone.

Fiona Johnson, Senior Housing Support Officer at South Somerset
District Council says,

"At the moment many people in South Somerset are taking advantage of the service, from those who are elderly to people with disabilities and those who are considered as at risk by their loved ones. We have certainly found that friends and family also feel reassured with the knowledge that we are here to help their loved ones if they ever needed it."

The installation of the alarm system costs £29.50 but is free to those
who are on income support.  In addition weekly charges are £3.35 for
hire/monitoring or if you decide to purchase a unit, £1.80 per week
monitoring and a purchase price of £115.

To find out more on how Careline can help, contact 01935 479815 or
visit www.southsomerset.gov.uk